Contact Us
Welcome to Ease Labs’ Contact Us Page!
We offer different communication channels for suggestions, clarifying doubts, reporting adverse events, or obtaining scientific information about our medical cannabis products.
Choose below the type of service you want:
Fill out the form to contact our team.
We will respond as soon as possible!
Consumer Service (SAC)
+55 0800 301 5489sac@easelabs.com.brCommercial Information
Market Access
mercado.publico@easelabs.com.brIf you are a journalist and need information about our company, developing articles, or requesting interviews, contact our team at:
At our Medical Area you’ll find courses, comprehensive materials, and scientific studies on cannabis-based products.
Click here and access the Medical Area
Our Medical Information department also responds to and clarifies healthcare professionals’ scientific questions about cannabinoids and our product portfolio.
Ease Labs is growing and wants you to come along!
The New Business department at Ease Labs is a strategic area aimed at exploring growing opportunities in the global medicinal cannabis market. With the rapid expansion of this industry worldwide, we are seeking innovative partnerships that can add value to our product and service portfolio.
Our team consists of highly qualified professionals using state‑of‑the‑art tools to analyze trends, emerging markets, and project viability.
With a close eye on both the national and international stages, our goal is to strengthen Ease Labs’ areas of operation, expanding our impact today and building a future of innovations in medicinal cannabis.
If you wish to discuss potential collaborations or explore new opportunities, contact our New Business department at
Ease Labs is growing and wants you to come along!
Work at Ease Labs and transform the future of health!
At Ease Labs, we believe transforming lives requires more than talent: it requires passion, innovation, and commitment. We are pioneers in the development of cannabis-based products and botanical active ingredients, with a portfolio that reflects our connection with science and biodiversity.
Come be part of a team dedicated to revolutionizing health with natural, safe, and science-based solutions. Here, we foster a stimulating work environment, with continuous learning opportunities, challenges, and transformative projects.
Join us!
Submit your resume and become part of a team that not only works, but transforms the world.
Frequently Asked Questions
How can I purchase Ease Labs products?
Our medical cannabis products are sold by prescription only. Consult a medical professional to obtain the prescription and to find out how to purchase.
What are the most common adverse effects of cannabis-based products?
Gastrointestinal adverse events, psychiatric changes, and changes in liver function may be associated with cannabidiol use. If adverse reactions occur, the prescribing physician should be consulted.
How do I report an adverse event?
Use our contact form or send an e‑mail directly to farmacovigilancia@easelabs.com.br.
Can Ease Labs' products be used by children and the elderly?
Yes, our products can be used by different age groups, provided they are prescribed by a doctor. Each case must be individually assessed by the prescriber.
Can I get samples of the products?
RDC 327/2019 prohibits the distribution of cannabis product samples.
What documentation is necessary to prescribe cannabis-based products?
The prescribing doctor must use a Type B (blue) medical prescription, the same used for other controlled substances. For more prescription guidance, consult our physician support team or access our dedicated site section.
How can I contact an Ease Labs representative?
You can contact via e‑mail: comercial@easelabs.com.br or request a visit through our Medical Area by clicking here.
Are Ease Labs products authorized by Anvisa?
Yes, our medical cannabis products are regulated by Anvisa under RDC 327/2019 and comply with all current standards.
Does Ease Labs offer a discount program for its products?
We do not have a discount program. However, we partner with a health-access hub, Mais Alívio, which provides patient benefits to ensure treatment access.
How can I submit my resume?
You can view available positions and submit your résumé at: https://easelabs.gupy.io/
Didn’t find your question here? Let’s talk!
If you have any other questions, contact us using the form. Just click the “Contact by e‑mail” button.