Contact Us
Welcome to Ease Labs’ Contact Us Page!
We offer different communication channels for suggestions, clarifying doubts, reporting adverse events, or obtaining scientific information about our medical cannabis products.
Choose below the type of service you want:
Fill out the form to get in touch with our team.
We’ll get back to you as soon as possible!
Customer Service (SAC)
+55 0800 301 5489sac@easelabs.com.brCommercial Information
Market Access
mercado.publico@easelabs.com.brIf you are a journalist and need information about our company, would like to develop a story, or wish to request an interview, please contact our team.
In the Medical Area of our website, you will find courses, comprehensive materials, and scientific studies on cannabis-based products.
Click here and access the medical area
Our Medical Information department also answers and clarifies scientific questions from healthcare professionals regarding cannabinoids and products in the company's portfolio.
Ease Labs is growing and wants you to come along!
Ease Labs' New Business department is a strategic unit focused on exploring growing opportunities in the global medical cannabis market. With the industry expanding rapidly worldwide, we seek innovative partnerships that can add value to our portfolio of products and services.
Our team consists of highly qualified professionals who use cutting-edge tools to analyze trends, emerging markets, and project feasibility.
With a keen eye on both the domestic and international landscapes, our goal is to strengthen Ease Labs' areas of operation, expanding our current impact and building a future of innovation in the field of medical cannabis.
If you wish to discuss potential collaborations or explore new opportunities, please contact our New Business department.
Ease Labs is growing and wants you to come along!
Trabalhe na Ease Labs e transforme o futuro da saúde!
Na Ease Labs, acreditamos que transformar vidas exige mais do que talento: É preciso paixão, inovação e comprometimento. Somos pioneiros no desenvolvimento de produtos à base de Cannabis e insumos botânicos, com um portfólio que reflete nossa conexão com a ciência e a biodiversidade.
Come join a team dedicated to revolutionizing healthcare with natural, safe, and science-based solutions. Here, we foster a stimulating work environment offering opportunities for continuous learning, challenges, and transformative projects.
Join us!
Envie seu currículo e venha fazer parte de uma equipe que não apenas trabalha, mas transforma o mundo.
Available Positions:
Sales Representative – Uberlândia and Surrounding AreaGerente de produtoAnalista de Controle de QualidadeEspecialista em CRM e automação de jornadaFrequently Asked Questions
How can I purchase Ease Labs products?
Our cannabis products are sold by medical prescription. Consult a medical professional to obtain a prescription and learn how to purchase them.
What are the most common adverse effects of cannabis products?
Gastrointestinal adverse events, psychiatric changes, and alterations in liver function may be associated with the use of cannabidiol. In the event of adverse reactions, the prescribing physician should be consulted.
How do I report an adverse event?
Use our contact form or send an email directly to farmacovigilancia@easelabs.com.br.
Can Ease Labs products be used in children and older adults?
Yes, our products can be used by people of different age groups, provided they are prescribed by a physician. Each case should be individually assessed by the prescribing physician.
Can I get samples of the products?
RDC No. 327/2019 prohibits the distribution of samples of cannabis products.
What documentation is required to prescribe cannabis products?
Physicians must prescribe these products using a blue prescription form, the same type used for other controlled products. For more information about prescribing, please contact our physician support team or visit the dedicated section of our website.
How can I get in touch with an Ease Labs representative?
You can request a visit directly through our Medical Area clicking here
Are Ease Labs products authorized by ANVISA?
Yes, our medical cannabis products are regulated by ANVISA under RDC No. 327/2019 and comply with all applicable regulations.
Does Ease Labs offer a discount program for its products?
We do not offer any discount programs or campaigns for our products.
However, some healthcare access partners may offer special conditions according to their own criteria. Examples include: Mais Alívio.
How can I submit my résumé?
You can send your résumé to: [rh@easelabs.com.br](mailto:rh@easelabs.com.br)
Didn’t find your question here? Let’s talk!
If you have any other questions, please contact us by sending a message through the form on the side. Simply click the “Contact Us by Email” button.